Privacy (starter template)

Starter template for an MVP. For launch, complete GDPR compliance (lawful basis, retention, processors, cookies).

What we collect

Account details (name, email, phone), job information, messages, reviews, and verification documents (for trades).

How we use data

To operate the marketplace, match jobs to trades, prevent fraud, provide support, and improve services.

Sharing

Homeowner contact is shared with a trade only when the trade unlocks chat (and optional phone/email later). We may share data with service providers (hosting, payments, SMS) as required.

Retention

We keep data only as long as needed for operations, legal and security purposes.

Your rights

You can request access, correction, deletion, and other rights under UK GDPR.