Privacy (starter template)
Starter template for an MVP. For launch, complete GDPR compliance (lawful basis, retention, processors, cookies).
What we collect
Account details (name, email, phone), job information, messages, reviews, and verification documents (for trades).
How we use data
To operate the marketplace, match jobs to trades, prevent fraud, provide support, and improve services.
Sharing
Homeowner contact is shared with a trade only when the trade unlocks chat (and optional phone/email later). We may share data with service providers (hosting, payments, SMS) as required.
Retention
We keep data only as long as needed for operations, legal and security purposes.
Your rights
You can request access, correction, deletion, and other rights under UK GDPR.